Contact Us

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours.

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Service Interested In

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Office Address

101, Office Building 1, Courtyard 1, 80 meters west of Wanggezhuang Village, Shilibao Town, Miyun District, Beijing, 100000, CN

Email

support@BJBaotongyuan.com

liruike@bjbaotongyuan.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: Closed

Response Time

We typically respond within 24 hours during business days.

24/7 Mobile App Support

Get instant support through our mobile app, available on both iOS and Android platforms.

Frequently Asked Questions

Find answers to common questions about our services

What types of properties do you manage?

We manage a wide range of properties including residential communities, commercial buildings, office complexes, retail spaces, industrial facilities, and mixed-use developments. Our team has extensive experience handling properties of all sizes, from small residential complexes to large-scale commercial developments.

How can I schedule a service appointment?

You can schedule a service appointment through our mobile app (available on Google Play and App Store), by filling out the contact form on this page, or by sending us an email. Our team will respond within 24 hours to confirm your appointment and discuss your specific requirements.

What are your service fees and pricing structure?

Our pricing varies based on the type of service, property size, and specific requirements. We offer customized packages tailored to meet your needs and budget. Please contact us with your details, and we will provide a detailed quote within 24 hours. We believe in transparent pricing with no hidden fees.

Do you offer emergency maintenance services?

Yes, we provide 24/7 emergency maintenance services for urgent issues such as plumbing leaks, electrical problems, security breaches, and other critical situations. Our emergency response team can be reached through our mobile app or by contacting our office at any time.

What features does your mobile app offer?

Our mobile app offers comprehensive property management features including: service request submission, appointment scheduling, maintenance tracking, payment processing, community announcements, document management, secure messaging with management, facility booking, and real-time notifications. The app is available on both Google Play and App Store.

Are your cleaning services suitable for commercial properties?

Absolutely! We offer professional cleaning and disinfection services specifically designed for commercial properties. Our services include regular office cleaning, deep cleaning, post-construction cleaning, and specialized disinfection services. We use industry-approved cleaning products and follow strict protocols to ensure a safe and hygienic environment.

How do you handle landscaping and garden maintenance?

Our landscaping services include garden design and installation, regular lawn maintenance, tree and shrub care, seasonal planting, irrigation system management, and landscape renovation. We have a team of experienced horticulturists who ensure your outdoor spaces remain beautiful and well-maintained throughout the year.

What areas do you serve?

While our headquarters is located in Beijing's Miyun District, we provide property management services throughout Beijing and the surrounding areas. Our mobile app allows property owners and residents to access our services conveniently, regardless of their location within our service coverage area.